Contact Us
Get in touch with Shire Technology. We're happy to help with product questions, orders, and technical support. We are a smart home, networking and security retailer based in the Sutherland Shire, and we ship Australia-wide.
Call +61 2 5662 2230Email [email protected]
How we handle enquiries
Every message sent through the form is saved for our team with a reference number. Quote that reference if you follow up by email or phone so we can find your enquiry quickly. Our team is trade-qualified, so we can help with product selection and compatibility before you buy.
We are a retail store and do not offer installation directly, but we can recommend qualified installers in your area.
What to include in your message
- Your suburb and postcode, so we can advise on delivery or local pickup.
- The products you are interested in, or a link to the product page.
- The equipment you already have, such as your router, Wi-Fi access points, switches, cameras or smart home controller.
- For an existing order, your order number (it starts with ST-).
Delivery, pickup and returns
Australia-wide standard shipping is $14.95. Free standard shipping on orders of $199.00 or more. Allow approximately 3–7 business days after dispatch, depending on your location.
Free pickup from 26 Meta St, Caringbah NSW 2229 is by arrangement. Wait for confirmation that your order is ready and a collection time before travelling. Supplier stock is not necessarily held at our pickup location.
Stock may be held by our Australian suppliers. Dispatch timing is confirmed with your order. If you need an item by a particular date, contact us before ordering. Express delivery is not currently offered at checkout.